USI Benefit Resource Center (BRC)
Northwest Center is excited to offer access to the USI Benefit Resource Center (BRC), which is designed to provide you with a responsive, consistent, hands-on approach to benefit inquiries!
- Benefit Specialists are available to research and solve elevated claims, unresolved eligibility problems, and any other benefit issues with which you might need assistance.
- The Benefit Specialists are experienced professionals, and their primary responsibility is to assist you.
We can assist with the following:
- Billing or provider issues
- Claims questions
- Appeals
- Coordination of care
- Second opinions
- Medical care research
- Much more!
BRC West Flyer
Contact a Benefit Specialists to get help with your health advocacy needs!
Monday – Friday 8:00am to 5:00pm PST
MyBenefits2GO App
Northwest Center is pleased to offer on-the-go access to key benefit information through the USI Mobile App, MyBenefits2GO.
- Search for “MyBenefits2GO” and download the free app in your smartphone.
- Add your name and email then enter the code Y53986 when prompted.